Who we are

Vyrtuo Claims LTD
Info@vyrtuoclaims.com
Company number NI718464

What Information We Collect

We may collect and process the following types of personal data:

• Identity Data: name, title, date of birth.
• Contact Data: address, email address, telephone number.
• Case Details: information relating to your legal enquiry or claim.
• Technical Data: IP address, browser type, and browsing activity (if applicable).
• Communication Data: messages, feedback, or correspondence with us.

How We Collect Your Information

We collect personal data through:

• Direct interactions (e.g. when you fill out a form, contact us, or request services & on social media).
• Telephone, email, or in-person communication.
• Our website (through cookies or contact forms – if applicable).

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Common purposes include:

• To provide and manage your legal enquiry or referral.
• To communicate with you about your case or enquiry.
• To refer your case to our panel of solicitors for review or representation.
• To comply with legal or regulatory obligations.

We process your data on the basis of:

Legitimate interest (for efficient business operation and client service).

Consent (where you have agreed to be contacted).

Contract (where processing is necessary to take steps at your request).

Legal obligation (where required by law).

Disclosure of Your Information

We do not sell your personal data.
Your data may be shared only with:

• Our vetted panel of solicitors for the purposes of assessing or handling your legal matter.

All panel solicitors are subject to strict confidentiality and data protection obligations in line with UK GDPR.

Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal or regulatory requirements.

Retention periods may vary depending on the nature of the service provided but will not exceed statutory limitations unless otherwise required.

Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data.
• Right to correct inaccurate data.
• Right to erasure (in some cases).
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.
• Right to lodge a complaint with the Information Commissioner’s Office (ICO).

You can exercise these rights by contacting us at: info@vyrtuoclaims.com

Security of Your Data

We take appropriate technical and organisational measures to protect your data, including secure servers, encryption, and access controls.

We do not transfer your data outside the UK. If this changes in future, we will ensure appropriate safeguards are in place in line with UK GDPR.

Cookies (if applicable)

Our website may use cookies to enhance your user experience. You can set your browser to refuse all or some browser cookies. For more details, see our [Cookie Policy] (if applicable).

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions or concerns about this policy or your personal data, please contact:
Email: info@vyrtuoclaims.com

You also have the right to contact the Information Commissioner’s Office (ICO):
https://ico.org.uk